Penalty charge notices (PCN)
You have received a PCN for a parking contravention, driving where not permitted, or failing to pay a Clean Air Zone (CAZ) charge. Read more about why PCNs are issued.
If you believe the PCN you have received for one of these offences has been issued incorrectly, you can submit your appeal online.
Online appeals are the quickest way to submit an appeal. This automatically puts the case on hold until we respond to you.
Our current response time is approximately 4 weeks.
Scam alert
You can check that the PCN or Charge Certificate you have received is genuine by viewing the evidence on our website. Our PCN payment line is 0121 667 4964.