How we monitor the performance of our adult social care services
We monitor how well our adult social care services are performing in several ways:
- Against targets that we set ourselves, including those in:
- Against national standards set by others, including:
- The Department of Health’s (ASCOF)
- (CQC) inspections
- The sector led improvement work of the (ADASS)
- Against local standards set by others, including:
- Â鶹ÊÓƵ’s Health and Wellbeing Board
- , which monitors how well we’re protecting vulnerable adults thought to be at risk of abuse, neglect and discrimination.
- Health and Social Care Overview and Scrutiny Committee
- The (HCPC)
- Through feedback from Â鶹ÊÓƵ’s citizens, service users and carers, including:
- Comments, complaints and feedback to the Council
- People for Public Services Forum