Pay a parking PCN
You will need the 10-digit number listed on your PCN and your vehicle registration number. If you pay within the discount period as shown on the PCN we will apply a 50% discount.
If you have lost your PCN, phone us on 0121 675 2000 (Monday to Friday, 9:00am to 5:00pm).
Sometimes online payments are unavailable for the first 24 hours after your PCN is issued. If you’re still experiencing trouble paying online after this time, pay by phone.
Pay by phone
Phone 0121 667 4964 to pay your penalty charge by phone.
The penalty charge payment line is open 24 hours a day, 7 days a week.
Charges for calls from mobile numbers may vary.
Pay by cash
You can take your PCN to any .
The barcode will be scanned for cash payment over the counter.
Pay by cheque or postal order
Using the payment slip on your PCN, return it to:
Â鶹ÊÓƵ (Highways)
PO Box 77
Â鶹ÊÓƵ B4 7WA
Allow at least 2 working days for 1st class post and 5 working days for 2nd class post. Cheques and postal orders should be made payable to ‘Â鶹ÊÓƵ (Highways)’.
Write your PCN number and vehicle registration number on the back of your cheque or postal order.
Page last updated: 13 September 2024